Leadership means strengthening.
Responsibility begins with giving people orientation. Our understanding of leadership is based on trust, clarity and mutual respect. We encourage independence, provide security, and create conditions in which people can take responsibility, make decisions, and grow in their roles. We see leadership as a shared process that enables development – not through pressure, but through trust.
Living integrity. Giving trust.
For us, leadership embodies thinking beyond commercial success. Sustainability, ethics and social responsibility shape our actions – in everyday collaboration as well as in strategic decisions. We ensure fair working conditions, invest in training and further education, and actively promote health – through prevention, ergonomic workplaces and mental wellbeing. In this way, we create an environment in which people can develop, in which quality can prosper, and where trust becomes an integral part of everyday life.
Strong together.
What unites us are clear responsibilities and short decision-making cycles. Executive management, divisional management and site management work closely together across three countries, guiding our group through jointly defined goals, clearly defined quality standards and close coordination at all levels.
Decisions are deliberately made locally – where expertise and proximity to our patients are greatest. This is how we practise leadership: clear in direction, strong together.
Organisation needs passion.
A living and breathing organisation means more to us than structures and processes. It lives through people who take responsibility – with mind and heart.
Leadership means living responsibility.
For us, this means sharing responsibility, strengthening trust and creating conditions in which people feel safe and valued.
Responsibility is measurable.
Governance at VITREA is not an empty phrase, but a system that makes responsibility visible and decisions understandable – from clinic management to everyday teamwork.
Clear guidelines define how decisions are prepared, reviewed and implemented. Responsibilities are clearly regulated, risks are assessed, and internal and external audits ensure quality. The human aspect always remains at the centre – because rules provide orientation, but only attitude provides real meaning.
This ensures that economic, medical and ethical interests remain in balance – and responsibility becomes measurable.
Our Code of Conduct.
The VITREA Code of Conduct forms the binding framework for everyday cooperation. It describes how we treat patients, colleagues, partners and resources: respectfully, fairly and free from discrimination. It commits us to integrity, data protection and active protection against corruption and conflicts of interest. All employees are regularly trained not only to know these standards, but to apply them responsibly. This creates an environment in which every decision is based on transparent values – providing security in dealing with one another as well as with patients and partners.
Code of ConductValues only work
when they are put into practice.
Our ethical principles are not just a written document – they are meant to come to life every day. They are reviewed in audits, target agreements and feedback processes and anchored in leadership, communication and personnel development. Openness is essential: concerns or inconsistencies can be reported safely and confidentially. Equally important is open dialogue in everyday work – about decisions, responsibility and shared goals. We do not want to impose ethics but much rather live by them. Through dialogue, awareness and conviction.
Strong leadership. Clear principles.
The VITREA Group is led by an experienced, interdisciplinary executive board. Our governance structure ensures transparency, efficiency and clear responsibilities – across national borders and hierarchy levels.
Dr. Klaus Schuster, MBA
CEO
Sonja Exner
CFO
Dr. York Dhein
Deputy CEO